Insider knowledge and insightful candid opinion that is normally unavailable.
Everything we do is tailored for you. It is truly bespoke and experiential.
Valuable industry feedback and creative solutions by seasoned professionals with a comprehensive skill base, high attention to detail and sound industry knowledge.
All inspectors have the skills and experience to critique and judge as required by professional guides, and experience working on leading guides.
All inspectors have a passion for the industry and an understanding of exceeding guest expectations.
A unique combination of three points of view — the inspector, the mystery shopper, and the critic.
On-demand service option that provides real-time, qualitative feedback, not just during scheduled visits.
Provision of a review that has potential to provide value-add for marketing and social media purposes.
Going beyond reactive forms. Our inspection forms are proactive, responsive, with experiential insight and are customised to each client.
A unique combination of insightful journalism, critiquing, reviewing, attention to detail, a passion for perfection and memorable guest experiences, and a fresh professional perspective.
Pillow & Fork 